Shipping policy


Last Updated: July 23, 2026

At MaplecrestHome, we are committed to providing a reliable and convenient shipping experience. This Shipping Policy explains our order processing times, delivery estimates, and shipping information.

Order Processing Time

All orders are processed within:

1–3 business days

After your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Please note that orders are not processed or shipped on weekends or holidays.

Delivery Time

Estimated delivery time:

5–10 business days after shipment

Delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, and other factors outside of our control.

Shipping Area

Currently, MaplecrestHome ships to addresses within the United States.

Please ensure that your shipping address is complete and accurate before placing your order.

Order Tracking

Once your order has shipped, we will send a confirmation email containing your tracking number.

You can use the tracking information to check your order status and estimated delivery progress.

Shipping Delays

While we work hard to deliver your order on time, delays may occur due to:

  • Carrier delays

  • Severe weather conditions

  • Holidays or peak shopping periods

  • Incorrect shipping information

MaplecrestHome is not responsible for delays caused by circumstances beyond our control.

Damaged or Missing Packages

If your package arrives damaged or you believe your order is missing, please contact our customer support team within 48 hours of delivery.

Please provide:

  • Order number

  • Photos of damaged items (if applicable)

  • Description of the issue

Our team will review your request and assist you with the next steps.

Contact Us

If you have any questions about shipping, please contact us:

MaplecrestHome

 Email: Support@maplecresthome.com

 Website:https://maplecresthome.com/

 Company Address:
815 Reeder Rd
Little Rock, AR 72206
United States

Customer Service Hours:
Monday – Saturday
9:00 AM – 6:00 PM

We will respond to all inquiries within 24 hours.

Thank you for choosing MaplecrestHome.