Shipping policy

Last Updated: June 13, 2026

Thank you for shopping with Maplecrest Home. We are committed to delivering your order safely and efficiently.

Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully completed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Time

After your order has been processed and shipped, estimated delivery time is:

7–13 business days

Delivery times may vary depending on your location, carrier delays, weather conditions, holidays, or other unforeseen circumstances.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Order Tracking

Customers can track their shipment using the tracking number provided in the shipping confirmation email.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete at checkout.

Maplecrest Home is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us as soon as possible at:

support@maplecresthome.com

We will work with the carrier to help resolve the issue.

Contact Information

Maplecrest Home

128 N Tejon St
Colorado Springs, CO 80903
United States

Email: support@maplecresthome.com